#phantombuses: How real are the Real Time Information screen announcements at bus stops?

While public transport authority Centro have said there are over 600 bus stops in Birmingham with Real Time Information (RTI) screens, information is not available on how many of them are functioning.

To find out more about the state of maintenance of these screens, recently Brum Transport tried out #phantombuses  – a crowd sourced experiment at gathering real time data on bus stops in the city.

We liveblogged our observations from these four different locations in the city:

These included:

  • Arrival times announced on the RTI screens

 

  • Mysterious disappearances of the bus numbers from the screens

 

  • Time when buses actually turned up at the stops

 

  • Faulty RTI screens at bus stops:

While some of these bus stops had the RTI screens, other bus users relied on the Network West Midlands phone app, some others had only the paper timetable at the bus stops to refer to.

The data on the number of bus stops was revealed through a freedom of information (FOI) request filed earlier by Brum Transport.

(The FOI figures here referring to ‘Birmingham’ include the city centre and the wider Birmingham area.)